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Sheraton Houston Brookhollow - Hotel Reviews from across the web
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No title - expert review
In northwest Houston, this Sheraton is within 25 miles of both Bush Intercontinental and Hobby airports. www.sheraton.com. 382 rooms. In-room: dial-up. In-hotel: restaurant, room service, bar, pool, ...
fodors.com
No title - expert review
Discover the perfect combination of services and amenities, including High Speed Internet Access and complimentary parking, at the Sheraton Houston Brookhollow Hotel. Located just five minutes from the Galleria, we are also convenient to George Bush Intercontinental Airport and Hobby Airport. With o...
gotrump.com
No title - expert review
Welcome to the new and improved Sheraton Houston Brookhollow Hotel a smoke free hotel. A recent 6 million dollar total renovation has brought new levels of comfort to every area of our hotel, creating a warm an...
sidestep.com
What A Room! - user review
The Sheraton Brookhollow has gone through a recent 6 million dollar renovation; there are new photos on their web site. The bathroom fixtures and room linens were very luxurious and the hotel as a whole was very comfortable. The front desk staff was very attentive and made sure my stay was most plea...
houston.citysearch.com
Blah - user review
Ugh. Worst stay of my life at this place. The floors were nasty (which I read someone else say.) The restaurant was not very...
houston.citysearch.com
Service beyond the call of duty! - user review
After hurricane Rita visited Houston, we found ourselves without electricity and our home had become a sweltering sauna. We booked a room at this hotel which had electricity, but we were told had limited staff and sparse f...
epinions.com
Not impressed - user review
Air conditioning sub par, remote would not work ...
expedia.com
good hotel, comfortable and very affordable - user review
Clean, friendly crew, good service, comfortable r...
expedia.com
Near the Galleria, and cheapest - user review
Clean, small, like a boutique ho...
expedia.com
Cant wait to go back!! - user review
Everything here was perfect. (The hot tub was out of commision, but otherwise, p...
expedia.com
will stay again - user review
excellent hotel. great staff and good restaurant will b...
expedia.com
Fine for Overnight, but sloppy on the details - user review
Had stayed here past few biz visits to Houston, finding it a nice, pleasant enough place, but do not plan to return. Reasons: My room had ashtrays and smelled of smoke even though floor has signs designated as non smoking floor (stayed on 10th floor club level) Room service dish lid on my breakfast ...
expedia.com
Impressed with Service - user review
Hotel was clean and staff were very friendly and helpful. Hotel is close to 610 loop and you need good directions to ...
expedia.com
near the Galleria is a relative term - user review
I booked this hotel as it was near the Galleria. Or so Sheraton said in the hotels name. I found out near the galleria is a relative term. I thought (and yes its my fault for not checking on the map) that if Sheraton were saying its near it must be quite close. Like walking distance a couple of bloc...
expedia.com
The Hidden Sheraton - user review
I did not know this hotel exsisted until a friend stayed there. It is a very nice place and not to far from the downtown area. I loved the rooms and the service was excellent. Traveler's tip on saving a few bucks.A very n...
expedia.com
Not Impressed - user review
I was disappointed in my stay at this Sheraton. They had the electricity go off in the middle of the day for a fixing (on a Saturday afternoon.)Not enought towels and the bathroom was not cleaned properly. When we came back on Saturday evening our water in the bathroom ran brown for 30 minutes. I us...
expedia.com
nice stay - user review
nice room, enjoyed the stay. Good coffee through room s...
expedia.com
Older property that needs an update - user review
Some of the property was very nice.....I found the room to be comfortable except for AC and electrical. I use a CPAP and had a very difficult time finding a plug....cords were draped everywhere. They had a very nice business center....except that no one could give the password to log on the Internet...
expedia.com
great value through expedia - user review
The hotel is newly renovated and the staff is unbelievably charming and accommodating. The Sheraton SweetSleeper Bed is amazing we checked the mattress to make sure that was actually the brand so we can buy one for our future home! The view from the second floor is nil, which was disappointing and t...
expedia.com
going back this weekend - user review
the hotel was clean and very well kept. enjoyed the...
expedia.com
Houston sure is something. - user review
The hotel was fine. My only problem was that I had smoking room that gave me allergy problems later that night....
expedia.com
Beautiful bargain - user review
The price is what attracted me to book this hotel and after staying there, more than just price will take me back. The decor is beautiful, from the lobby to the rooms and the pool and landscaping, I'm sure all thanks to the referenced remodel. Our whole family enjoyed the breakfast buffet(which wasn...
expedia.com
Great location - user review
The staff was friendly and helpful. Great location to get around Houston. It takes a while to learn how to navigate the Housto...
expedia.com
Awful - user review
This hotel is awful. Do not stay here. The staff treats guests as a nuisance, and are extremely rude. I've never had a problem with any hotel e...
expedia.com
Great job on the renovations! - user review
This hotel was very nice for the nightly rate. My husband and I were very pleased with the room and the service. The weekend we visited was a very busy weekend for Houston, all of our needs were met with great care. Thanks for making our anniver...
expedia.com
Comfortable Stay - user review
This is the second time I've stayed at the Sheraton Brookhollow. I noticed the changes they made to the interior: carpet, painting, color scheme, layout of the rooms, etc. I enjoyed my stay and I definitely would recommend staying there to my friends and family. Customer Service was wonderful. Front...
expedia.com
Horrific experience! - user review
Mattress was very uncomfortable. Was only about two inches thick. Felt like a cot. Reported throw up in the elevator. No one ever cleaned it up. Very unsafe environment. A wedding was being held. Several peop[le drunk lying in the hallways where you had to walk to/from the parking lot. Would not rec...
fodors.com
No title - user review
After my wait (10 minutes or so) they upgraded me to the Club Level which made it worth the wait. Very nice fo...
mytravelguide.com
No title - user review
Bad experience...
mytravelguide.com
No title - user review
Bathtub did not work. I smoke and hotel went non smoking. I feel some rooms should be set aside for us smokers. No hand mirror in bath. Work space was excellent. Bed was...
mytravelguide.com
No title - user review
Everything worked, even the ice maker. Great faci...
mytravelguide.com
No title - user review
For the price we paid we were very happy. If we had paid full ticket we might have groused about some signs of poor ...
mytravelguide.com
No title - user review
Great location for me, nice place, no one was there at 10:00pm to help with bags, no dolly to move stuff with, so I was left moving bags back and forth from parking lot. I asked desk people to have my a/c checked and repaired, or move me, got back to hotel around 10:30, A/c still growling and I was ...
mytravelguide.com
No title - user review
Had wired internet at the work desk, but it cost $ 10 extra per day. Had trouble finding outlets to charge phone ...
mytravelguide.com
No title - user review
Hotel is nice, location a bit out of our way, but ok. The rooms are showing age dirty wallpaper, paint missing where scratched by a former canine occupany; I think they are in the renovation process thou...
mytravelguide.com
No title - user review
Hotel was nice and clean.The security was not up to a good standard man on site not seeing cars in and out of parking lot. Hotel cameras saw them man posted out...
mytravelguide.com
No title - user review
Hotel was old and dirty, shower was moldy. No no coffee or anything in the lobby in the morning. The coffee in the room was undrinkable. Bed was horrible, you could feel the springs. Internet w...
mytravelguide.com
No title - user review
I had a late night appointment and wanted to sleep the next morning. However, loud construction started at 8:00 am! If I had know that, I would not have stayed there. Please post such info on your site before yo...
mytravelguide.com
No title - user review
I prefer 4 star, but there was no 4 star in the area. Hotel was ok for 3 stars. The room and bathroom looked worn which gave it a dirty feeling even though it was reasonably clean. I had to go to the front desk to get a cable for internet service and return the cable to the front desk. No major orde...
mytravelguide.com
No title - user review
I stay here allot. Recently refurbished & they usually accept my...
mytravelguide.com
No title - user review
I stay here often, my preferred place and always hope to ...
mytravelguide.com
No title - user review
I thought the Sheraton was just fine. We were pleased with the se...
mytravelguide.com
No title - user review
I thought the staff was good. I loved to directions provided by the front desk to all major sites and locations in and near Houston. However, the rooms were old and dirty. The carpet was stained badly. They also allowed smoking and non smoking rooms on the same hall which made my room smoky. I was n...
mytravelguide.com
No title - user review
I travel to Houston about 2 times each month. I always try to get a room at the Sheraton at Brookhollow. Their staff has an attitude that goes above and beyond being polite and helpful. The rooms are clean a...
mytravelguide.com
No title - user review
It was very good...
mytravelguide.com
No title - user review
Located in an intersection that's easy to find, but very difficult to get to unless you're very familiar with the immediate area, because of intersecting interstates and odd traffic patterns. The beds were incredibly bad; the mattresses consisted of foam that was perhaps five or six inches deep. The...
mytravelguide.com
No title - user review
My room had a insect problem. It was evident that it and the neighboring rooms were in a smoking section now classified as non smoking. The hotel was also un...
mytravelguide.com
No title - user review
Nice, comfortable rooms with a friendly staff and free onsite parking garage. Twenty minutes to downtown on surface streets, but proximity to freeway may result in traffic n...
mytravelguide.com
No title - user review
Overall a very nice place to stay, convenient location and easy access to the freewa...
mytravelguide.com
No title - user review
Overall it was a pleasant stay. Initially, the internet connection did not work. When I called the desk for help, I was routed to the company that provides the internet service. The service representative was courteous, and quickly diagnosed and fixed the problem. The bath tub needed to be upgraded:...
mytravelguide.com
No title - user review
Overall it was a very pleasant stay. The room was clean and the location was very close to everything...
mytravelguide.com
No title - user review
See above comments...
mytravelguide.com
No title - user review
Sheraton Brook hollow hotel is located in NW section of Houston and is a short drive from Galleria and Downtown Houston. Keep in mind that Houston traffic can be very bad at any time of the day. Hotel is definitely a 3 star and has been undergoing some maintenance and repairs recently. Staff is very...
mytravelguide.com
No title - user review
Spacious lobby, luxurious hot...
mytravelguide.com
No title - user review
Staff was not really attentive to multiple guests at the front deck. some alternative music was playing over the hotel sound system that was really awful and too loud. I had to ask the girl behind desk to repeat what she was asking me twice b...
mytravelguide.com
No title - user review
The few glitches with electricity and water was all that was negative. It seemed reasonable to expect plugs to work, and to put a coffee pot near a plug. I like baths, but the hot water only trickled, so it took literally five minutes to fill...
mytravelguide.com
No title - user review
The hotel and room were very clean. They were in the process of completing fresh renovations. The staff was very courteous and friendly. One of the greatest features was the free covered parking garage that was conveniently located close to the lobby. Being able to park your vehicle in the shade dur...
mytravelguide.com
No title - user review
The hotel and staff were very nice. The only issue that tainted my stay was the fact I was unable to enter my room even once without help. The rooms were recently renovated and there was obviously a problem with the lock. The staff was helpful and even served us a breakfast buffet. However, it still...
mytravelguide.com
No title - user review
The hotel is hard to get to. The rooms need to be revamped. The past few times I have stayed there, the rooms were not kept up very well with general maintenance. The staff is very nice....
mytravelguide.com
No title - user review
The hotel is very nice. They started a reconstruction on the pool in 05/05 which was a big disappointment. It seems that it would have been more appropriate in the winter months. Someone had music playing very loudly in another room. I made one call to the front desk bu...
mytravelguide.com
No title - user review
The hotel was good qualit...
mytravelguide.com
No title - user review
The hotel was handling a large number of evacuees from New Orleans. It is also under renovation. The staff was friendly and quick to respond to my needs but I was amazed to find no desk in the room and have no internet connection device. When I called they sent the box and placed it and a phone on t...
mytravelguide.com
No title - user review
The location was convenient, the room was clean, and the price was right. The only problem we had was the noise. Our room was next to the fire exit door and people were banging the door all night long, until we called security at ...
mytravelguide.com
No title - user review
The parking was a great setup. Easy in and out locale. Nothing really s...
mytravelguide.com
No title - user review
The place is rundown, the staff was overwhelmed, the food was mediocre, the bar was stuffy, and the linens ...
mytravelguide.com
No title - user review
The room was not in good shape. It had a bad odor. The bed was very uncomfortable. Staff was ok. Food tray from previous occupant was there until I left the next morning. I will never choose that area of Houston again if this hotel is associated with the area. ...
mytravelguide.com
No title - user review
The room we stayed in looked like the Days Inn kind of room. There are some amenities inside the room that have been broken and no...
mytravelguide.com
No title - user review
The sheets had a small burnt stain, wall paper was peeling, chair and ottoman were stained pretty bad...wouldn't go to this particular hotel...
mytravelguide.com
No title - user review
The Sheraton is a wonderful hotel. The rooms are beautiful, the staff friendly and the location perf...
mytravelguide.com
No title - user review
The stay was just overnight. I arrived about 6pm Thursday evening and checked out about 6:45am Friday morning. (Attending an orientation in a nearby town reason for the visit). Considering the time spent in the hotel, the stay was okay just for a night's rest. However, the bed was not the most comfo...
mytravelguide.com
No title - user review
They allow dogs to check in with their owners. A whole dog show in fact. No breakfast included in room cost. No wi fi internet (available fo...
mytravelguide.com
No title - user review
This hotel is more of a two star hotel. Although the hotel was recently renovated the rooms were just average. The room was noisy as you could hear highway traffic all night long. As a solo female business traveler, I was not appreciative of the attitude of the man at the front desk when I asked whe...
mytravelguide.com
No title - user review
This hotel is very convenient. The rooms need to be remodeled and I have had issues with the AC from time to time. I have stayed at this hotel over 12 times and will continue to stay he...
mytravelguide.com
No title - user review
This is our third stay at the hotel. This particular visit however was a little uncomfortable because things were in disarray and the rooms weren't quite as clean. I understand that they were in the process of remodeling but i...
mytravelguide.com
No title - user review
This Sheraton hotel was not up to par with other Sheraton hotels we have stayed in in ...
mytravelguide.com
No title - user review
Very nice facility, clean rooms, wonderful st...
mytravelguide.com
No title - user review
Yes, I would stay here again. My overall experience was...
mytravelguide.com
poor - user review
shower and drain not working carpets smel...
travel.yahoo.com
Older hotel - user review
Cheap option, but hotel is old. Pictures make it look more modern that...
travel.yahoo.com
Best place ever - user review
Exellent breakfast and wonderful staff. You have to go here!!!!!!!!!!!!! They let you have late checkouts!!!!!! If you want a upgraded room all you have to do is pay 20 extra ...
travel.yahoo.com
AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!! - user review
This place is an awesome kept secret! The service is amazing, and also the beds are awesome. This hotel is first class for an awesome price. If you go to Houston, this is the...
travel.yahoo.com
Horrific experience - user review
My mattress was like a cot. About two inches thick. Reported that someone threw up in the elevator. No one ever cleaned it up. My sink filled with water every time my neighbor...
travel.yahoo.com
Just Average, Could Be A Lot Better - user review
The Sheraton has name recognition and should remember that many customers use their facility because of this fact. I was disappointed that the hotel was not as clean as I thought...
travel.yahoo.com
Remeberable Moments - user review
I LOVE this hotel. I spent a weekend here and everything was nice. Eveyone from the front desk to room service was the best. I promised myself when I spend vacation time in Hous...
travel.yahoo.com
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